Frequently Asked Questions

Shopping in a TK Maxx store

Where can I find my nearest TK Maxx/HomeSense store?

Click here for our store locator.

I want to find a particular product in a TK Maxx/HomeSense store. Can you track it down for me?

Unfortunately not. The average TK Maxx/Home Sense store can receive several deliveries per week with each delivery containing thousands of items.  This rapidly changing assortment creates the treasure hunt experience that our customers love, but it also means we can’t offer a tracking service.  If you love the product, grab it now!  We don’t hold replenishment product in our stock rooms and often when it’s gone, it’s really gone.  That’s what makes us so exciting to shop.     

What is your returns policy?

Click here for our Returns policy

Do you sell gift cards?

Yes. You can buy our gift cards in store or online. Click here to buy online.

How can I find out more about TKMaxx/Home Sense?

We are unable to answer any individual requests for information, for example for student projects, but you can find a whole host of information on our website by clicking on the link at the bottom of the page to The TJX Companies, or the About page.  

How do I apply for a job at TK Maxx/Home Sense?

Click here for our Careers website.

What are your top tips for shopping at TK Maxx?

Keep your eyes peeled and get ready to act fast. If you see something you fancy, pop it in your basket quickly. As all savvy shoppers know, the more you visit TK Maxx/Home Sense, the more fantastic big label bargains you are bound to find. Click here for our Shopping secrets