FAQs

Frequently Asked Questions

Click here for our store locator.

Unfortunately not. The average TK Maxx/Homesense store can receive several deliveries per week with each delivery containing thousands of items. This rapidly changing assortment creates the treasure hunt experience that our customers love, but it also means we can’t offer a tracking service. If you love a product, grab it now! We don’t hold replenishment product in our stock rooms and often when it’s gone, it’s really gone. That’s what makes us so exciting to shop with.

Click here for our returns policy

Yes. You can buy our gift cards in store or online. Click here to buy online.

We are unable to answer any individual requests for information, for example for student projects, but you can find a whole host of information on our website by clicking on the link at the bottom of the page to The TJX Companies, or the About Us page.

Click here for our Careers website.

Keep your eyes peeled and get ready to act fast. If you see something you fancy, pop it in your basket quickly. As all savvy shoppers know, the more you visit TK Maxx/Homesense, the more fantastic big label bargains you are bound to find. Click here for our shopping secrets.

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Important safety notice

Product Recall - MGA LOL SURPRISE! 18 Pieces Nail Set

Product Recall - L(A)B Cryo Belt