Return policy

  • Items purchased as Christmas gifts can be exchanged for either goods or a TK Maxx gift card to the same value, from 1st October to 25th January.
  • If you’d like a refund simply return the item within 28 days of the date of purchase, along with a full receipt and original payment method.
  • ​After 28 days, or if you have a gift receipt rather than the full receipt, we’ll be happy to exchange the item or provide a gift card to the same value any time up to 25th January.
  • Remember, normal conditions of return still apply, please see more information on this below.

If you need to further discuss your return, please contact us at customerservice@tjxeurope.com

  • Return your purchase in store within 28 days with a receipt as proof of purchase for a full refund.
  • Merchandise must be unused and in its original condition including packaging and labelling.
  • Pierced jewellery and gift cards are excluded from our returns policy. (Gift cards purchased online are subject to separate terms and conditions- see the gift card page for details
  • If you paid by credit or debit card, any refund must go to the card you used to purchase.
  • If you paid by gift card, the refund will go on to another gift card.
  • Gift receipts can be used to return an item for exchange or gift card but not a refund.
  • ​TK Maxx items should be returned to TK Maxx stores in the country of original purchase only and cannot be returned to a Homesense store.

This does not affect your statutory rights.

Love designer labels and unique finds for less?

We’re a match made in big brand heaven with exciting men’s, women’s and kids’ fashion, beauty, shoes, accessories and homeware brands at up to 60% less than the RRP.
Amazing TK Maxx prices and fresh deliveries throughout the week mean that there are ridiculous possibilities every day!

Find us now >

And if you love TK Maxx Home, you'll adore Homesense !