Return Policy

Return Policy

  • Return your purchase in store within 28 days with a receipt as proof of purchase for an exchange or refund.
  • Merchandise must be unused and in its original condition including packaging and labelling.
  • Pierced jewellery and gift cards are excluded from our returns policy. (Gift cards purchased online are subject to separate terms and conditions- see the gift card page for details)
  • If you paid by credit or debit card, any refund must go to the card you used to purchase.
  • If you paid by gift card, the refund will go on to another gift card.
  • Gift receipts can be used to return an item for exchange or gift card but not a refund.
  • TK Maxx items should be returned to TK Maxx stores in the country of original purchase only and cannot be returned to a Homesense store.

If you need to further discuss your return, please contact us at: customerservice@tjxeurope.com

This doesn’t affect your statutory rights.

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