Return Policy

Festive Returns Policy

  • Items purchased from Thursday 28th September 2023 to Tuesday 23rd January 2024 as Christmas gifts can be exchanged for either goods or a Gift Card to the same value.
  • If you’d like a refund simply return the item within 28 days of the date of purchase, along with a full receipt and original payment method.
  • After 28 days, or if you have a gift receipt rather than the full receipt, we’ll be happy to exchange the item or provide a gift card to the same value any time up to Tuesday 23rd January 2024.
  • Remember, normal conditions of return still apply, gift cards are excluded from the policy and anything you return needs to be accompanied by a valid receipt and be in its original condition.

If you need to further discuss your return, please contact us at:

This doesn’t affect your statutory rights.

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Important safety notice

Product Recall - Christmas Lila & Jack Pacifier Clip and Teether

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Product Recall - **Biscotti Darlings**

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